Community Mental Health Clinic Grantees
NON-PROFIT ORGANIZATION
The Challenge
A-G was engaged to conduct program evaluation and technical assistance activities to support two behavioral health clinics: Volunteers of America Chesapeake and Carolinas Hope Center Clinic and Sheppard Pratt Clinic. These clinics were awarded the CMHC grant in the fiscal year 2021. The purpose of this grant is to enable community mental health centers to support and restore the delivery of clinical services that were impacted by the COVID-19 pandemic and effectively address the needs of individuals with serious emotional disturbance (SED), serious mental illness (SMI), and individuals with SMI or SED and substance use disorders, referred to as co-occurring disorder (COD).
Services
A-G collaborates with clinic program directors, leadership, and clinical teams to design a tailored evaluation framework, establish key performance indicators, track and monitor data and benchmarks, and develop reporting processes for SAMHSA and for continuous quality improvement across clinical programs and services. A-G’s evaluation capacity-building workgroups and change management strategies have impacted how the clinics streamline service integration, data collection, and reporting.
Impact
A-G’s collaboration with the CCBHC clinics has led to an increase in the number of partnerships and shared resources to achieve meaningful behavioral health impact for children and adults. A-G has also captured data on client outcomes that demonstrate that the CCBHC model can reduce overall costs of care. Our services also include advising the leadership team on developing organizational capacity and formulating a sustainability plan.
